What Our 
Customers Say
Customers Say

"A software easy of use, with flexible KPIs and quite intuitive to use by operator / supervisor."

A simple system to maintain as an administrator. A great experience with the customer service team to answer to our request. Finally, the system allows a real time monitoring of performance that's permit to people to focus on action and not on data collection. Thanks to that the performance improvement is visible ! A system easy to implement inside your company to follow KPIs in real time. A huge optimization to collect and analyze data by eliminating no value added activities (as manual collection/transcription...).
Continuous Improvement Specialist
Pharmaceutical Company

Swift, easy to use and informative.

Swift, easy to use and informative. Customer service and support is excellent, resolving any issues very promptly.
Director and Plant Manager
Supply Chain Operations - Pharmaceutical Company

“Simple software to use & Very flexible implementation team”

Very pleasant experience with implementation and service team. The Supply Chain team is very quick to resolve or add new functionality. Is available for support through out the 24 hr operation. This is very helpful to engage teams working on multiple shifts. Easy to use, Flexible KPI set up, Intuitive to use by operator, Easy to administrate!
Director and Plant Manager
Supply Chain Operations - Pharmaceutical Company

Digital Factory has helped to improve the visibility and the availability of the operational performance data

The software is very easy for the operators to use; a simple screen, large buttons, and connects to our scheduling data when orders are loaded to populate expectations and task durations. Overall it has helped improve the visibility and the availability of the operational performance data. The status of the processing trains are now at your fingertips through the use of the online site or through the app. Reviewing real time data is now part of our daily routine. Notifications can be sent to update individuals on specific events, shift notes are now automated, and overall conversations have shifted from working to gather data to quick insights that generate actions. SCW has been a collaborative partner and has been flexible with our site-specific needs.
Operations Manager
Pharmaceutical Company

“Very proactive to develop any reporting and data analysis tool”

Good support and willingness to work with us in order to find solutions that would deliver the best results for the company.
COO
Packaging Company

The digital data collection is very easy and in real-time.

Overall help and assistance has been good with a good working relationship. If we needed changes these were always developed and implemented in a timely manner.
Project/Engineering Manager
Pharmaceutical Company

"The software has been tailored to our needs and tailored for ease of use for all operators."

Overall help and assistance have been good with a good working relationship. if we needed changes these were always developed and implemented in a timely manner.
Executive Director
Supply Chain Operations - Pharmaceutical Company

"The software has been tailored to our needs and tailored for ease of use for all operators."

Overall help and assistance have been good with a good working relationship. if we needed changes these were always developed and implemented in a timely manner.
Executive Director
Supply Chain Operations - Pharmaceutical Company

"The SCW system has created full transparency on performance and potential improvements."

This tool is a real game changer for our Digital way of working.
Tool has changed the discussion around our production performance.
The Dasboard is super user friendly; we are already feeling confident in using it.
Director of Data Engineering and Process Analytics
Supply Chain Operations - Pharmaceutical Company
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