Issue and Action Management Solution for Quick Problem Solving

The Action Tracker empowers manufacturers to swiftly identify shop floor issues and assign actionable tasks through a user-friendly digital interface enhanced by AI. It modernizes factory management by replacing inefficient paper-based notes and traditional SQCDP meetings, where issues often go unnoticed and unresolved due to a lack of real-time data as well as action monitoring capabilities.

With the Action Tracker, bottlenecks can be flagged with a single click, tasks assigned with deadlines, and progress tracked via real-time notifications. Over time, AI identifies patterns and automates problem-solving, enabling manufacturers to tackle operational challenges efficiently and embrace an agile manufacturing mindset.

Top Use Cases of Action Tracker

Tier/Huddle Meeting Management: Improve daily SQCDP meetings by ensuring all issues are promptly addressed with actionable responses, enhancing overall meeting effectiveness.
Knowledge Management to Enhance Root Cause Analysis: Facilitate comprehensive root cause analysis by organizing and retaining knowledge, making it easily accessible for future problem-solving.
Automated Action Assignment: Streamline the assignment of tasks by automatically delegating action items to the appropriate personnel, reducing response times.
Assist a Corporate Culture that Prioritizes Continuous Improvement: Foster a culture of continuous improvement by consistently addressing and resolving issues, supporting ongoing operational enhancements.
Empower Agile and Responsive Manufacturing: Enable quick and effective responses to operational challenges, promoting an agile and responsive manufacturing environment.

Key Features of Action Tracker

Create Issues and Actions with a Single Button: Quickly identify and document issues with just one click. Add images or documents if necessary.
Assign Responsibility and Deadlines: Determine who or which team is responsible for each action and set due dates for completion.
Real-Time Notifications: Send instant alerts when an action is assigned to specific personnel or teams. Also, monitor progress via notifications for reporters.
Monitoring: Track the progress of all actions from a centralized screen for better oversight.
Sub-Action Management: Define sub-actions and link them to main actions to maintain a comprehensive knowledge base.
AI-Driven Analysis: Utilize AI algorithms to analyze previous actions and issues, automating issue tracking based on historical data.
Integration Capabilities: Seamlessly integrates with our other Digital Factory solutions and ERP/MES systems for a cohesive workflow.

Benefits of Action Tracker

Minimized Costs: Reduces operational costs by minimizing waste and optimizing resource allocation.
Reduced Time for Issue Identification and Resolution: Speeds up the process of identifying and resolving issues.
Enhanced Decision Making: Provides actionable insights through data analytics and a user-friendly digital interface, aiding strategic management.
Improved Accountability: Ensures that responsibilities are clearly assigned and tracked.
Boosted ROI of Digital Transformation: Plays a critical role in digital factory transformation by turning insights gained from visibility solutions like OEE Tracker, Labor Tracker, Scheduler and others into practical actions.
Augmented Workforce: Empowers employees with the SOPs they need to perform their tasks more effectively.
Enhanced Scalability: Thanks to being a cloud manufacturing solution, Action Tracker adapts to the growing needs of managers, making it a sustainable long-term solution.

What Our Customers Think about Action Tracker

“Before using Action Tracker, our daily and weekly meetings were often ineffective. We faced chronic bottlenecks and frequently identified the same problems every month, yet most of the time, we failed to implement the necessary action items. Action Tracker provides a simple digital interface for tracking actions. By sending notifications, it makes executing and monitoring tasks straightforward.”

Director and Plant Manager

Pharmaceutical Manufacturer
(USA)

 5/5

“We have been using various SCW.AI solutions for over two years. These solutions have helped us identify numerous bottlenecks that hinder our full potential. However, since we started using Action Tracker, we are much better at addressing these bottlenecks. Action Tracker ensures we don't forget any action items, significantly boosting our continuous improvement initiatives. We have reduced the number of near-miss events, improved our OTIF score, and reduced unplanned downtime since implementing Action Tracker.”

Continuous Improvement Manager

Food and Beverage
(Canada)

 5/5

“Thanks to Action Tracker, the top management team is now aware of the bottlenecks that negatively affect operators' and supervisors' safety and efficiency. This supports bottom-up decision-making, where adjustments to operations are addressed by the management team.”

Line Leader

Pharmaceutical Manufacturer
(USA)

 5/5

“Action Tracker allows us to identify which activities result in positive quality returns. Once we determine best practices, we can integrate them into the workflow and make them standard practices in our production initiatives. SOPs can easily be added to action items, ensuring that workers know exactly what they need to do to accomplish a task.”

Quality Control Manager

Pharmaceutical Manufacturer
(France)

 5/5